At Purse & Pixel, we ensure your favourite handbag reaches you safely and on time.
1. Domestic Shipping
- Orders processed within 1-2 business days
- Standard delivery: 2-5 business days
- Shipping costs calculated at checkout
2. International Shipping
- We ship worldwide 🌍
- Charges calculated at checkout (based on country & order size)
- Customs/import duties may apply (not included in prices)
- Delivery time varies by location & customs processing
3. Order Tracking
You’ll receive an email with tracking details once your order is shipped.
4. Return Policy
We want you to love your purse! If not, returns are accepted under these conditions:
- Request a return within 7 days of delivery
- Item must be unused, unwashed, and with original tags intact
- Final-sale & customized products are non-returnable
How to Return:
Email support@purseonlineshop.com with your order number & reason. Our team will guide you.
- Return shipping costs are the customer’s responsibility (unless the product is faulty/incorrect).
- Refunds are processed to your original payment method within 7-10 business days after inspection.